Terms of Service

Welcome to DocuTrust. These Terms of Service govern your access to and use of our notary services. By using our website and services, you agree to comply with these terms. If you do not agree, please refrain from using our services.

DocuTrust provides a platform for digital notarization, ensuring that your documents are securely processed and legally recognized. Our services are designed to facilitate the notarization process while maintaining compliance with relevant laws and regulations.

By accessing our website, you affirm that you are at least 18 years of age and have the legal capacity to enter into these terms. If you are using our services on behalf of an entity, you represent that you have the authority to bind that entity to these terms.

Our services include, but are not limited to, electronic notarization of documents, document storage, and verification services. We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.

All users must provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. If you suspect any unauthorized use of your account, please notify us immediately at [email protected] .

DocuTrust is committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to our collection and use of personal data as described in our Privacy Policy.

All content provided on our website, including text, graphics, and software, is the property of DocuTrust or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

We strive to ensure that our services are free from interruptions and errors. However, we do not guarantee that our services will always be available, nor do we warrant that the information provided on our website is accurate, complete, or up-to-date. Your use of our services is at your own risk.

Under no circumstances shall DocuTrust be liable for any direct, indirect, incidental, or consequential damages arising from your use of our services. This includes, but is not limited to, damages related to loss of data, profits, or other intangible losses.

For any questions or concerns regarding these Terms of Service, please contact us at:

DocuTrust
85 John St Level 1,
Toronto, ON M5V 0W3,
Canada
Phone: +1 437-317-0388
Email: [email protected]

These Terms of Service may be updated from time to time. We will notify you of any changes by posting the new terms on our website. Your continued use of our services after any modifications signify your acceptance of the new terms.

Terms of Return

At DocuTrust, we take pride in providing exceptional notary services and ensuring your satisfaction with our offerings. We understand that there may be instances where you might need to return a service or seek a refund. This section outlines our terms of return to help you navigate this process with ease.

All return requests must be submitted within 30 days from the date of service completion. We believe this timeframe allows our clients to adequately assess their needs and determine if our services met their expectations. Please ensure that your request is detailed, including the service utilized and the reason for your return.

To initiate a return, please contact our customer support team via email at [email protected] or by phone at +1 437-317-0388 . Our team is available to assist you during standard business hours, and we aim to respond to all inquiries within 48 hours.

Once your return request is received, our team will evaluate the circumstances surrounding your case. Please note that certain services rendered may not be eligible for a return, particularly those that have been completed and documented in accordance with legal requirements.

If your return is approved, we will initiate the refund process. Refunds will be processed using the same payment method used for the initial transaction. Please allow up to 10 business days for the funds to reflect in your account, depending on your financial institution's policies.

In cases where services are canceled before being initiated, a full refund will be granted. However, if the cancellation occurs after the service has commenced, a partial refund may be issued based on the work completed at the time of cancellation.

For any disputes related to our notary services or terms of return, we encourage our clients to first reach out to us directly. We believe that open communication can often resolve misunderstandings and lead to satisfactory outcomes for all parties involved.

DocuTrust reserves the right to amend these terms at any time, ensuring they align with industry standards and client expectations. Any changes will be communicated through our website and will take effect immediately upon posting.

We are committed to transparency and integrity in all our dealings. Should you have any further questions regarding our terms of return or our services, please do not hesitate to contact us at our Toronto office located at 85 John St Level 1, Toronto, ON M5V 0W3, Canada.

Your trust is paramount to us at DocuTrust, and we strive to address all concerns regarding our notary services promptly and fairly. Thank you for choosing us as your trusted notary partner.